Terms & Conditions
Terms & Conditions
KRONO POLO offers high quality polo equipment & Clothing for Polo players. We sell Worldwide through our online store and retailers.
CHANGES TO THESE TERMS
We may at any time revise these Terms and Conditions by updating this posting and changing the effective date indicated above. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.
You may download material displayed on the Site for non-commercial, personal use only, provided you also keep all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, re post, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without the Companies prior written permission. You should assume that everything you see or read on the Site is copyrighted by the Companies or its licensors unless otherwise noted, and may not be used except as provided in these Terms and Conditions without the written permission of the Companies. While the Companies uses reasonable efforts to include accurate and up to date information in the Site, we make no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Site.
Images of people or places displayed on the Site are either the property of, or used with permission by the Companies. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site are registered and unregistered trademarks of Krono Polo and its licensors. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Krono Polo or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that the Companies will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.
From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Without limiting its rights provided elsewhere in these Terms and Conditions, the Companies reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We have made every effort to display the colors of products as accurately as possible. However, we can’t guarantee that your computer monitor’s display of any color will be accurate.
ORDER ACCEPTANCE AND SHIPMENT
Your placement of an order does not necessarily assure that we will accept your order. We may require additional information regarding your order if you have not provided all of the information required by us to complete it. While the Companies will use commercially reasonable efforts to process orders placed on the Site within the time frames specified at the time the order is placed, the Companies cannot guarantee that orders will be processed, or received, by a particular date. The Site does not accept orders from dealers, wholesalers, or other customers who intend to resell items offered on the Site.
The Companies does not endorse the content of any third-party websites. The Companies is not responsible for the content of linked third-party sites, sites framed within a third-party website, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites.
USER CONDUCT AND SECURITY
You agree to use the Site only for lawful purposes. You agree not to take any action that might compromise the security of the Site, render the Site inaccessible to others, or otherwise cause damage to the Site or its content. The Companies specifically prohibits you from engaging in any of the following activities on the Site:
Impersonating another person; Engaging in or encouraging conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation or which fails to comply with accepted Internet protocol;
Attempting to interfere in any way with the Site’s networks or network security, or attempting to use the Site to gain unauthorized access to any other computer system. Attempting to probe, scan or test the vulnerability of our system or network or to breach security or authentication measures without proper authorisation;
Accessing data not intended for you or logging into a server or account which you are not authorized to access;
Attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding”, “mailbombing” or “crashing”; or sending unsolicited e-mail, including promotions and/or advertising of products or services, or; Use or attempt to use any engine, software, tool, agent, data, or other device or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Site other than generally available public search engines. Violations of system or network security may result in civil or criminal liability. The Companies will investigate and may involve law enforcement authorities in prosecuting the user or users who are involved in such violations.
DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY AND INDEMNIFICATION THE COMPANIES ARE NOT LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE SITE. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SITE IS PROVIDED TO YOU “AS IS” WITHOUT WARRANTY OF ANY KIND AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. Krono polo DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. The Companies also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site. You agree to defend, indemnify, and hold the Companies and its affiliates, and its and their respective directors, employees, agents, successors, and assigns harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site or your violation of these Terms and Conditions.
LOCATION OF USE IN ASIA
Krono Polo controls and operates the Asian Site from our offices in the Hong Kong, HK, and all information is processed within Hong Kong. We do not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access the Site or purchase products from the Site from locations outside of the Hong Kong do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Site. If you access the Site from locations outside the Hong Kong you agree that any information you provide to or though the Site may be processed in the Hong Kong.
LOCATION OF USE IN EUROPE
Krono Polo controls and operates the European Site from our offices in Hong Kong, and all information is processed within HK. We do not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access the Site or purchase products from the Site from locations outside of Europe do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Site. If you access the Site from locations outside Europe you agree that any information you provide to or though the Site may be processed in the Europe.
TERMINATION OF ACCESS
The Companies may terminate your access, or suspend your access to all or part of the Site, without notice, in The Companies sole discretion. Such termination or suspension of access may occur, without limitation, for any conduct that The Companies, in its sole discretion, believes is a violation of these Terms and Conditions, is in violation of any applicable law, or is harmful to the interests of another user, customer, recipient, licensor, content or service provider, The Companies, or its affiliates.
For US customers these Terms shall be governed in all respects by the laws of Hong Kong, without regard to its conflict of law principles. You agree that any claim or dispute you may have against Krono Polo must be resolved by a court located in London, UK. You agree to submit to the personal jurisdiction of the courts located within Hong Kong for the purpose of litigating all claims or disputes. For European customers these Terms shall be governed in all respects by the laws of United Kingdom, without regard to its conflict of law principles. You agree that any claim or dispute you may have against Krono Polo must be resolved by a court located in UK. You agree to submit to the personal jurisdiction of the courts located within UK for the purpose of litigating all claims or disputes.
WAIVER AND SEVERABILITY
The failure of The Companies to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.
Krono Polo Limited is a Hong Kong limited liability company which controls and operates the US Web shop from their offices in Hong Kong, and all information is processed within the HK. They do not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access the Site or purchase products from the Site from locations outside of the Hong Kong do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Site. If you access the Site from locations outside the Hong Kong you agree that any information you provide to or though the Site may be processed in the Hong Kong. In terms of payment, we use state of the art SSL technology to keep your credit card information safe. You can use credit cards: VISA, Mastercard and Diners Club. You will receive the invoice of the purchased product(s) together with your order confirmation by email after the order has is placed on the Site. Prices are stated in US dollars. Purchases can only be made in the currency available for the country where you choose your delivery to be made. Customers will be charged applicable sales tax, which will be reflected in the amount show when the customer checks out.
Krono Polo is registered and operates out of Hong Kong, under local law. Our customs point of entry when shipping goods to the EU. Therefore, all shipments to our EU residents will be automatically invoiced with the tax of 20% included in the price. The sales tax may most likely not be refundable or deductible in your country, local exceptions may apply. All products are ship DDP (Delivered Duty Paid) to a private person within the EU. In terms of payment, we use state of the art SSL technology to keep your credit card information safe. You can use credit cards: VISA, Mastercard and Diners Club. You will receive the invoice of the purchased product(s) together with your order confirmation by email after the order has is placed on the Site. Prices are stated in GBP, Euro and USD. Purchases can only be made in the currency available for the country where you choose your delivery to be made.
RETURN & EXCHANGE POLICY
It is our pleasure to serve you and hope that you find your new polo equipment to bring many years of enjoyment. However, we do accept Returns/Exchanges for any product which has NOT been mounted, worn, bent, cut, altered, stained, or damaged. A Return Fee of £15.00 per order will be charged for all Returns. This fee covers credit card refund fees and brand packaging losses. Shipping charges will not be refunded.
RETURN AUTHORIZATION: Krono Polo will accept returns/exchanges for products in (I) unused condition, within 30 days of customer's receipt of goods. Please contact us first (within 7 days) for an RA return authorization and instructions. All refunds will be processed using the same method as the original payment method, (II) minus the original shipping charges. Instead of a refund, you may also request an exchange for a similar or different product. In the event of an Exchange, you will be charged a return fee, but you will be charged for the new outbound shipping as per your selected preference. If a package en route for return is lost, it will be the customer's responsibility, so insurance is recommended.
Product returns are the responsibility of the customer. Please ensure that returned goods are packaged carefully, to avoid damage during transit. Insurance is recommended for the customers protection.
We are not responsible for Customs fees and taxes for returned goods into / from foreign countries.
(I) Unused condition: refers to any product that has NOT been cut, mounted, worn, bent, altered or stained. Please do not mount, wear or use any product if you intend on returning it.
(II) Minus original shipping charges: This includes the original shipping charges paid by Krono Polo.
You can request a Return Authorization easily by sending an email to firstname.lastname@example.org. You will receive a response the same business day.
To contact us with any questions or concerns in connection with these Terms or the Site you can email, call or write to us at the following:
Krono Polo, 2 Old Brompton Road, London, SW7 3DQ